Splunk AI Context Orchestration
Making the invisible visible for enterprise AI
ROLE
Product Design Intern (AI Team)
TEAM
I'm the main owner of the project! Collaborating with
2 Designer Managers,
2 Developers,
1 PM
TIMELINE
Summer 2025
SKILLS
UX Design
Visual Design
Design System
UX Writing
OVERVIEW
Designing transparent AI orchestration to build user trust and understanding
During my internship at Splunk, I focused on improving AI Assistant orchestration by making the system’s behind-the-scenes process more transparent. Here are some of the outcomes:
Defined engineering-ready design patterns for transparent AI orchestration across multiple products.
Recruited and tested with 8 participants, refining usability issues and validating ideas for clarity and trust.
Laid the groundwork for future AI agent releases, sparking company-wide discussions around explainability, trust, and contextual AI.
Due to NDA, the project detail cannot be shared. Contact me at yl3262@cornell.edu to learn more!
REFLECTIONS
First AI focused project, my takeaways:
AI UX is narrative, not just functional🗣️
Users want to see the reasoning, not just the results. Future AI must present processes as stories to build trust!
Scalability requires a systems mindset 🔧
Scaling design means anticipating dependencies, edge cases, and evolution. UX must adapt fluidly across platforms and contexts.
Transparency matters for both AI and people 👓
Visibility into decisions and open communication are key. Transparency fosters trust and accountability.
Photo Gallery @ Splunk
Last day photo at the Boulder office!
Regular meeting with my intern manager Eli and engineering stakeholders
A group photo with fellow interns at our bbq party!
Thanks for visiting :)
Feel free to reach out at yl3262@cornell.edu!
I'm more than happy to chat about design, art, and my cats 🐱🐱🐱
