Special Issue Management Tool
Empowering editors to manage complex publications efficiently
ROLE
UI/UX Design Intern
TEAM
Yitong (Designer)
1 Product Owner
6 Developers
Me!
TIMELINE
Summer 2024
SKILLS
UX Design
Visual Design
Design System
UX Writing
OVERVIEW
Enhancing publishing management efficiency and convenience for editors
During my at Wiley, I played a key role in improving its b2b internal tool designed to help editors efficiently manage publications, collaborating with a cross-functional team across global teams. Here are some of the outcomes:
Refined existing features, including decision email templates, to improve overall usability and user satisfaction.
Updated the design system with 50+ components and UX writing sections.
Developed over 10 pages of template guidelines to support enterprise-level alignment.
Due to NDA, the project detail cannot be shared. Contact me at yl3262@cornell.edu to learn more!
CONTEXT
A web tool that helps editors manage publication for Wiley
SIMT is a powerful special content commissioning and management tool for Wiley, the global leading publishing company. Think of it as an analogy to a campus approval platform: Different stakeholders conduct approval at different stages until the proposal is approved and eventually published.
THE PROBLEM
Users feel overwhelmed by the rigid and complex workflow.
How might we simplify and personalize workflows to reduce user overwhelm and support a more flexible, intuitive experience?
*Because of the NDA, the workflow diagram is deliberately obscured
Impact
15%
Faster task completion
90%
Satisfaction rate from our users
4.85
Average user ratings out of 5.00
First B2B project, my takeaways:
Understand Complex User Flow
Understanding the use case and conducting preliminary user research is crucial before starting design. Spending a week on context was well worth it!
Design System is the Foundation
Reusing components saves repetitive work, and a solid design system ensures consistency across all products.
Collaboration with a Global Team
I ensured alignment by confirming requirements with the product owner and updating developers on design changes—design is a team effort!
Photo Gallery @ Wiley
Photo with CEO Matthew Kissner during his visit in BJ office!
A group photo with my Mentor, Yitong, and the other UX/UI design intern
Global meeting with developers, product owners, and our manager on a weekly basis!
Thanks for visiting :)
Feel free to reach out at yl3262@cornell.edu!
I'm more than happy to chat about design, art, and my cats 🐱🐱🐱
PROJECTS
Gen AI Start-up Internship Project
Wiley Internship Project
Queue Me In UX project
Duolingo Redesign Case Study
Copyright © 2024 Happy Li